Terms of Use

Last Updated: January 10, 2026

Valeris Technologies, Inc. dba GoFixly

Website Terms and Conditions Agreement

This Terms and Conditions Agreement ("Agreement" or "Terms of Use") governs your access to and use of this website ("Site") and any services, software, content, or features offered through the Site. This Agreement contains the complete terms and conditions that apply to your use of the Site. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree to these terms, please do not access or use the Site.

Valeris Technologies, Inc., a North Carolina corporation doing business as GoFixly ("Company," "we," "us," or "our") reserves the right, at our sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

1. Privacy

Your visit to our Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

2. Access to the Site

Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site. We reserve the right to restrict access to certain areas of the Site, or the entire Site, at our discretion and without notice.

3. Account Registration

Certain features or services offered on or through the Site may require you to register for an account. When registering for an account, you agree to provide accurate, current, and complete information as prompted by the registration form. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. Software Downloads; License Agreement and Order Form

The software available for download on this Site is governed by the terms of our standard Software License Agreement ("SLA"). Before downloading any software, you must complete a standard Order Form at checkout and review and agree to the terms of the SLA referenced therein. The standard form SLA can also be found at /standard-software-license-agreement. The SLA constitutes a separate agreement between you and the Company regarding your use of the software. For the avoidance of doubt, acceptance of the SLA supersedes and replaces any inconsistent dispute resolution terms in these Terms of Use with respect to disputes involving the Licensed Product (as that term is defined in the SLA).

5. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms of Use. Specifically, you agree not to:

a. Use the Site in any way that violates any applicable federal, state, local, or international law or regulation;

b. Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site;

c. Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site;

d. Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site;

e. Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose;

f. Use any device, software, or routine that interferes with the proper working of the Site;

g. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;

h. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;

i. Attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or

j. Otherwise attempt to interfere with the proper working of the Site.

6. User Submissions

a. User-Generated Content

If you submit, post, or share any content on or through the Site ("User Content"), you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive, transferable, and sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media formats and through any media channels.

b. Representations and Warranties Regarding User Content

You represent and warrant:

i. You own or control all rights in and to the User Content and have the right to grant the license granted above;

ii. All of your User Content does and will comply with these Terms of Use;

iii. The User Content is not false, inaccurate, or misleading;

iv. The User Content does not violate any third-party rights, including intellectual property rights and privacy rights; and

v. The User Content does not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

c. Monitoring and Enforcement

We have the right, but not the obligation, to:

i. Remove or refuse to post any User Content for any or no reason;

ii. Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion;

iii. Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights;

iv. Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site;

v. Terminate or suspend your access to all or part of the Site for any violation of these Terms of Use.

7. Intellectual Property Rights

a. Site Content

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

b. Trademarks

The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

c. Prohibited Uses

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

i. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;

ii. You may store files that are automatically cached by your web browser for display enhancement purposes;

iii. You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution;

iv. If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

8. Hyperlinking

a. Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

b. Links to the Site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

9. DISCLAIMER OF WARRANTIES

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

10. LIMITATION OF LIABILITY

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective owners, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Site, including, but not limited to, your User Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Site.

12. Copyright Infringement

If you believe that any User Content violates your copyright, please send us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers. A notice of copyright infringement should include the following:

a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

b. A description of the copyrighted work that you claim has been infringed;

c. A description of where the material that you claim is infringing is located on the Site;

d. Your address, telephone number, and email address;

e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

f. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

13. Termination

We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, a service provider, or us.

14. Dispute Resolution

Notwithstanding anything to the contrary in these Terms of Use, if you have entered into an Order Form and/or SLA with the Company and a dispute, claim, or controversy arises out of or relates to the Licensed Product (as defined in the SLA) or your access to or use of the Licensed Product (whether such access occurs via this Site or otherwise), then the dispute resolution provisions, including arbitration, venue, governing law, and jury trial waiver, set forth in the SLA shall exclusively govern and control such dispute.

The arbitration provisions set forth below shall apply only to disputes arising solely out of or relating to use of the Site that do not involve the Licensed Product:

a. If the parties are unable to agree upon a resolution of any issue relating to your use of the Site within thirty (30) days, then the parties shall select a single impartial arbitrator to conduct a final and binding arbitration with respect to the dispute in accordance with the Commercial Arbitration Rules of the American Arbitration Association, or any generally recognized successor organization. If the parties are unable to agree on the selection of a single arbitrator, each shall choose an arbitrator, each of which shall agree on a selection of a third arbitrator, and the three arbitrators thus selected shall resolve the dispute as herein provided. The arbitrator(s) selected in accordance with this section, shall have, to the extent practicable, substantial experience in the business, financial or legal issues which are the subject of, or implicated in the dispute. The parties consent to a single, consolidated arbitration for all disputes for which arbitration is permitted. Any arbitration under this section shall be conducted in Charlotte, North Carolina.

b. The parties shall utilize their commercially reasonable efforts to conclude any arbitration within ninety (90) days after the demand for arbitration has been submitted to the American Arbitration Association.

c. Each party shall be permitted to present its case, witnesses and evidence, if any, in the presence of the other parties. A written transcript of the proceedings shall be made and furnished to the parties. Except as otherwise expressly provided herein, the arbitrator(s) shall determine the dispute in accordance with the substantive, procedural and evidentiary laws of the State of North Carolina, without giving effect to any conflict of law rules or other rules that might render such law inapplicable or unavailable, and shall strictly apply these Terms of Use according to their specific terms; provided, however, that any award of the arbitrator(s) may not exceed the remedies available to the prevailing party had the dispute been litigated in a state or federal court sitting in the State of North Carolina. The arbitrator(s) (in the event of a panel of three arbitrators, a majority of the panel) shall render a written award on the dispute by majority vote accompanied by a reasoned written decision as soon as practicable after the closing of the arbitration and in any event not more than ninety (90) days after closing of the arbitration.

d. The parties agree to be bound by any award or order resulting from any arbitration conducted hereunder and further agree that:

ii. in the context of an attempt by any party to enforce an arbitral award or order, any defenses relating to the parties' capacity or the validity of these Terms of Use or any related agreement under any law are hereby waived;

d. The parties agree to be bound by any award or order resulting from any arbitration conducted hereunder and further agree that:

i. any payment of a monetary award shall be made through a bank selected by the recipient of such award, free of any withholding tax or other deduction, offset or reduction unless otherwise required by law; ii. in the context of an attempt by any party to enforce an arbitral award or order, any defenses relating to the parties’ capacity or the validity of these Terms of Use or any related agreement under any law are hereby waived; iii. judgment on any award or order resulting from an arbitration conducted under this section may be entered and enforced in any court having jurisdiction thereof or having jurisdiction over any of the parties or any of their assets; iv. except as expressly permitted by these Terms of Use, no party will commence or voluntarily participate in any court action or proceeding concerning dispute hereunder, except for enforcement as contemplated herein; v. the arbitrator(s) shall direct that the costs of any arbitration, including the fees and expenses of the arbitrator(s) and reasonable external attorneys’ and accountants’ fees and costs of the prevailing party, shall be paid solely by the non-prevailing party; vi. JURY TRIAL WAIVER - TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HEREBY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY. vii. CLASS ACTION WAIVER - ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. viii. Exceptions to Arbitration - Notwithstanding the foregoing, either you or the Company may bring an individual action in small claims court. Further, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party's patent, copyright, trademark, or trade secrets shall not be subject to this Arbitration Agreement.

15. Entire Agreement

These Terms of Use, our Privacy Policy, and the Order Form and SLA (as applicable) constitute the sole and entire agreement between you and the Company regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

16. Waiver

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

17. Severability

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

18. Assignment

You may not assign or transfer these Terms of Use, by operation of law or otherwise, without the Company's prior written consent. Any attempt by you to assign or transfer these Terms of Use without such consent will be null and void. The Company may freely assign or transfer these Terms of Use without restriction.

19. Relationship of the Parties

No joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of these Terms of Use or use of the Site.

20. Headings

The section titles in these Terms of Use are for convenience only and have no legal or contractual effect.

21. Contact Information

All feedback, comments, requests for technical support, and other communications relating to the Site should be directed to support@go-fixly.com.